https://neflexcard.zendesk.com/hc/en-us 2026-10-15T17:45:25Z https://neflexcard.zendesk.com/hc/en-us/articles/33317819375892-What-is-covered-under-my-OTC-allowance 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33318051592340-Where-can-I-check-my-OTC-and-reward-balances 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33318096395156-Who-do-I-call-if-I-have-questions-about-my-FlexCard-or-OTC-benefits 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33318889554068-How-do-I-activate-my-card 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33318935876628-How-do-I-sign-up-for-my-online-account 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33318996966932-How-do-I-get-the-myTotal-Benefits-app 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33319081531924-Who-do-I-call-if-I-don-t-get-my-card 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33319692737172-What-should-I-do-with-my-old-OTC-allowance-card 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320760975764-What-do-I-do-if-my-card-is-lost-or-stolen 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320782718228-Do-the-funds-on-my-card-expire 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320786769044-Can-I-spend-more-than-what-I-ve-been-given-for-each-allowance 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320811047188-What-if-I-don-t-have-enough-funds-to-cover-a-payment 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320916343188-Can-I-add-my-own-dollars-to-the-card 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320918257172-What-happens-if-I-disenroll-from-my-plan 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33320930009620-What-do-I-do-if-my-card-is-declined 2024-12-24T21:24:49Z https://neflexcard.zendesk.com/hc/en-us/articles/33323566766996-How-do-I-use-my-OTC 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33323581010452-How-do-I-shop-at-a-participating-store 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33323649760020-How-do-I-order-from-the-OTC-Benefit-Catalog 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33323678592020-Do-I-have-to-pay-shipping 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33323703839124-How-long-does-it-take-for-my-order-to-get-to-me 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33323727376660-Is-there-a-limit-to-how-many-orders-I-can-place 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33324407342996-What-happens-if-an-item-is-damaged-during-shipment 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33324421491732-Can-a-family-member-order-for-me 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33324430254484-What-happens-if-I-mail-in-an-order-on-the-last-day-of-the-quarter 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33324467459476-Can-I-share-OTC-items-with-my-family-members-or-friends 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33324468853268-Can-I-return-an-OTC-item-I-ordered 2024-12-24T21:25:23Z https://neflexcard.zendesk.com/hc/en-us/articles/33324472693012-How-do-my-Rewards-and-Incentives-work 2024-12-24T21:27:59Z https://neflexcard.zendesk.com/hc/en-us/articles/33324539482132-Can-I-purchase-food-with-my-rewards 2024-12-24T21:27:59Z https://neflexcard.zendesk.com/hc/en-us/articles/33324543237652-Where-can-I-use-my-Rewards-and-Incentives-Funds 2024-12-24T21:27:59Z https://neflexcard.zendesk.com/hc/en-us/articles/33324565016852-Can-I-use-my-Rewards-and-Incentives-dollars-to-purchase-items-that-qualify-for-another-benefit-such-as-OTC-if-that-benefit-is-out-of-money 2024-12-24T21:27:59Z https://neflexcard.zendesk.com/hc/en-us/articles/33324660323092-How-do-I-receive-my-rewards 2024-12-24T21:27:59Z https://neflexcard.zendesk.com/hc/en-us/sections/31570748289812-Rewards-Incentives-Questions 2025-09-16T20:45:08Z https://neflexcard.zendesk.com/hc/en-us/sections/31570771377044-About-Your-Over-the-Counter-Benefits 2025-09-16T20:45:09Z https://neflexcard.zendesk.com/hc/en-us/sections/33317871372180-Over-the-Counter-OTC-Items 2025-08-14T21:05:35Z https://neflexcard.zendesk.com/hc/en-us/categories/31570747005460-General 2026-10-15T17:45:25Z